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Privacy Policy
1. INTRODUCTION
Welcome to the joint Privacy Policy of Y&Y Group sp. z o.o. (Poland) and YYGROUP EXCHANGE LTD. (Canada) (together referred to as “we,” “us,” or “our”). This policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services.
We are committed to safeguarding your personal data in accordance with global data protection standards, including the General Data Protection Regulation (GDPR) and the Personal Information Protection and Electronic Documents Act (PIPEDA).
2. WHO WE ARE
- Y&Y Group sp. z o.o. (Poland)
Based in Poland and subject to the GDPR.
Acts as the data controller for EU-related interactions.
- YYGROUP EXCHANGE LTD. (Canada)
Based in Canada and subject to PIPEDA.
Acts as the data controller for Canadian-related interactions.
Important: Although we share one website, no personal data is exchanged between these two companies. Each entity independently processes any data it collects.
3. INFORMATION WE COLLECT
We may collect the following information depending on your interaction with our website or services:
1. Personal Data
- Name, email address, phone number, billing information, and other contact details.
- Additional information you choose to provide when filling out forms or contacting us.
2. Usage Data
- IP addresses, browser details, pages visited, and timestamps (date & time).
- General analytics to help us understand how our website is used and to improve user experience.
3. Cookies and Tracking Technologies
- We use cookies and similar tools to enhance your experience, analyze performance, and store certain data.
- You may adjust your browser settings to disable cookies; however, some features may not function optimally.
4. HOW WE USE YOUR INFORMATION
Each entity processes your data for its own distinct business purposes, which may include:
- Providing and Managing Services
To fulfill your requests, process orders or transactions, and deliver customer support.
- Communication
To send newsletters, marketing updates, or important notifications about policy changes.
- Improvement and Analysis
To analyze user interactions with our website, identifying areas for improvement in design, functionality, and content.
- Legal Compliance
To comply with applicable laws and regulations (e.g., GDPR, PIPEDA), and respond to lawful requests from authorities.
5. LEGAL BASES FOR PROCESSING (GDPR-SPECIFIC)
For individuals in the EU/EEA, Y&Y Group sp. z o.o. (Poland) processes personal data under one or more of the following legal bases:
- Consent: You have given clear permission for us to process your data.
- Contractual Necessity: Processing is necessary to provide the services or information you request.
- Legal Obligation: We are bound by law to process your data (e.g., for accounting or regulatory purposes).
- Legitimate Interests: Processing is in our legitimate interests (such as improving our services), provided those interests are not overridden by your rights and freedoms.
6. DATA RETENTION
We retain personal data only as long as necessary to:
- Fulfill the purposes described in this Privacy Policy.
- Comply with legal or regulatory obligations.
- Resolve disputes and enforce our agreements.
Retention durations vary based on the type of information and applicable legal requirements. Contact us (details in Section 12) if you would like more information.
7. NO DATA SHARING BETWEEN ENTITIES
Although this single website represents both Polish and Canadian operations, no personal data is shared between Y&Y Group sp. z o.o. (Poland) and YYGROUP EXCHANGE LTD. (Canada). Each entity keeps its collected data strictly separate.
8. DISCLOSURE OF YOUR INFORMATION
We may disclose personal data to:
1. Service Providers
- Third-party vendors who perform services on our behalf (e.g., hosting, payment processing, analytics). These providers must protect your data and use it only for the services requested.
2. Legal Requirements
- Government or law enforcement agencies if disclosure is required by law or necessary for compliance.
3. Business Transactions
- In the event of a merger, acquisition, or asset sale involving one of the entities, your data may be transferred to the acquiring party, subject to confidentiality agreements.
9. INTERNATIONAL DATA TRANSFERS
- Y&Y Group sp. z o.o. (Poland): Processes and stores data primarily within the EU/EEA under GDPR safeguards.
- YYGROUP EXCHANGE LTD. (Canada): Processes and stores data in Canada under PIPEDA.
Because these entities do not exchange personal data, no cross-border data transfers occur between Poland and Canada under this arrangement.
10. YOUR RIGHTS
Depending on your jurisdiction and the entity with which you are interacting, you may have the following rights:
- Access: Request details about the personal data we hold about you.
- Rectification: Ask for corrections to any inaccurate or incomplete data.
- Erasure / Right to Be Forgotten: Request deletion of your data under certain conditions (GDPR).
- Restriction: Ask us to limit how we process your data, under specific circumstances.
- Data Portability: Receive a copy of your data in a structured format or have it transferred (GDPR).
- Objection: Object to certain types of data processing (GDPR).
- Withdraw Consent: If processing is based on consent, you can withdraw it at any time without affecting the lawfulness of prior processing.
To exercise these rights, please use the contact information provided in Section 12.
11. SECURITY MEASURES
We take reasonable organizational and technical measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
12. CONTACT US
If you have any questions, concerns, or requests regarding this Privacy Policy, or if you wish to exercise any of your data rights, please reach out to:
Y&Y Group sp. z o.o. (Poland)
ul. Długa 29, 00-238 Warsaw, Poland
YYGROUP EXCHANGE LTD. (Canada)
5577 153A st.,Surrey, BCV3S5K7, Canada
13. SUPERVISORY AUTHORITIES AND COMPLAINTS
- EU Residents: If you have concerns about our data protection practices, you have the right to lodge a complaint with your local data protection authority.
- Canadian Residents: You may file a complaint with the Office of the Privacy Commissioner of Canada if you believe we have not handled your information in compliance with PIPEDA.
14. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date. We encourage you to review this policy periodically to stay informed about how we protect and handle your personal information.